Shipping & Returns

Shipping:

* Free shipping $35+ on orders shipped within the USA

* Orders generally ship within 3-5 days 

Returns

We want to make sure you love your order and if for any reason you’re not fully satisfied, we’re here to make things right! As long as you contact us within 30 days of receiving your order, we’ll provide a solution.

For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution.

Cancellations and Amendments

Many of our products are made to order especially for you! Small batch and made-to-order production allows us to keep our footprint small, which eliminates excess waste. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production. 

Once your order has gone to production, you may be eligible for a replacement/resolution depending on the situation. After you’ve received your order, you have 30 days to address any concerns you have.

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the poor quality of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the error clearly displayed. We will use this information to help you with your order, as well as eliminate errors in future printing.

Gift Returns/Exchanges

We understand that gift-giving can be a complex art. If you’ve ordered or received a product as a gift and it needs to be returned, our standard policies will apply.

Please contact us at info@ingridpress.com